Only applicable to purchases made on the site www.cpunivers.com effective April 20, 2012

ART 1: Application of General Conditions of Sale - Enforceability of Sales Terms

These Terms and Conditions (AGB) are systematically addressed by the seller (the "Seller") to each buyer ("Buyer") to enable them to place orders or accessed by hyperlink. The placing of an order implies full and unreserved acceptance of the Buyer to these Terms. No special condition may, unless express written consent of Seller, prevail against the GCS. Any contrary condition opposed by the Purchaser will, in the absence of express acceptance, the Seller unenforceable, regardless of when it may have been brought to its attention. The fact that the Seller does not prevail at a given time of any of these Terms shall be construed as a waiver of any subsequent one of said conditions. The Terms apply only to orders delivered in France.

ART 2: Commands

2.1 Validity of the order

Orders placed on the website www.cpunivers.com undertake Buyer upon confirmation of payment. From this moment the order is placed. An order number is communicated to the Buyer.

The data recorded by the Seller on www.cpunivers.com website constitutes proof of all transactions between the Buyer and Seller transactions. The validity of the order is 7 days from the date of approval by the Purchaser. No shipment, including payment by the Buyer within this period, the order will be automatically canceled and fees according to current rates will be, if any, charged to the Buyer.

For orders including a contract, the sale is concluded that under the condition that the Purchaser fulfills the conditions (including non-registration of the Purchaser on the Preventel etc.).

The Seller reserves the right to refuse any order or prepaid mobile phones for a reasonable cause and in particular if the quantities ordered are disproportionately high relative to the quantities normally ordered.


2.2 Changing the order

Any change order can not be taken into account when it is confirmed in writing by the Purchaser prior to shipment. Buyer is responsible for the characteristics of the products and services they buy.

Photographs and technical specifications of the products are manufacturer data does not enter the contractual field. If errors are, in no event shall the Seller shall not be liable.

The Seller reserves the right to make at any time any changes to its products in order to reflect changes in manufacturers or to ensure compliance with safety standards or any other applicable regulatory requirement does not substantially reduce the quality or performance of products.


2.3 Availability

The product offers the Seller are valid while supplies last. It is understood by stocks stocks specific Seller.

ART 3: Price

3.1 The products are supplied at the prevailing price at the time of placing the order. Prices are quoted in Euros including all taxes fees shipping will be charged to the Buyer according to the tariff in force at the time of placing the order.

The Seller reserves the right to change prices at any time but the products will be billed based on rates in effect at the time of placing orders.

Unless exempted, promotions can not be combined with other promotions.

Some prices may be subject to conditions, including the purchase of a fund with a minimum subscription.


3.2 Payment Terms

An invoice is issued at the time the order is issued and upon delivery.

Regulation may be accepted by the Seller or by check payable to TPSM credit cards. The speed of the card is made upon taking command. If paying by check, it must be issued by a bank domiciled in France. The cashing of the check is performed upon receipt. The check will be sent by the Purchaser at the following address:


Direct Sales Service





3.3 In case of late payment, the Seller may suspend all orders, without prejudice to any other action. Any amount not paid by the due date stated on the invoice, causes, without prior notice, the application of penalties in an amount equal to five times the legal rate of interest. These penalties will be payable on demand by the Seller.

In case of payment by credit card for all remote past orders, Buyer is advised that the information related to the order will be subject to automated processing of data which is responsible PAYPAL.

3.4 In case of default of payment within forty-eight hours after a notice was unsuccessful, the sale of the product will be automatically canceled if they see fit to Seller, who may ask for interim relief, the return of the goods, without prejudice to any other damages. Resolution affect not only the order in question but also all previous unpaid orders, whether delivered or being delivered and that their payments are due or not.

In all the above cases, the sums due for other deliveries or for any other reason, become immediately payable if the Seller does not opt for the resolution of the corresponding controls.


3.5 Repayment Terms

Any refund of money for the benefit of the Buyer will be by PAYPAL through repayment of the credit card used by the customer when ordering. The refund check will be made within four working weeks and within 48 hours by re-crediting the card.

ART 4: Retention of ownership





ART 5: Delivery

5.1 Methods of delivery

Deliveries are made according to availability at the Seller and in the order of arrival of orders. The Seller is authorized to make deliveries of partial or complete.

Delivery is carried out by DHL, FEDEX, UPS, ECL. The products are delivered to the delivery address specified by the Buyer during the ordering process. The Buyer is required to take all the steps necessary for the successful completion of delivery. As such, it is required to provide all necessary information on delivery (exact address, code door etc..). Otherwise, the Seller shall under no circumstances be held responsible for failure in delivery. A non-delivery, the equipment will be returned to the warehouse of the Seller and the Buyer must contact our Customer Service from Seller by calling 08 99 19 32 32 CODE 8879 (0,15 € ttc / mn) to take knowledge of the steps to follow to get his equipment. Of fees, according to current rates, may be, if any, charged to the Buyer, Seller disclaims all liability for the payback by the Buyer of its equipment.


5.2 times

Purchased products are delivered to the Seller in the world. The Seller undertakes to deliver within a maximum of 72 working hours from the order processing for accessories and phones alone and within 72 working hours from receipt of the complete application for subscriptions to subscription and renewal applications. In case of payment by check, the order will be processed upon receipt of check. The time limits are those at the date of receipt of the check and may be modified from those listed on the day of placing the order.

Overruns delivery can not give rise to damages nor retained. Buyer may obtain in this case the resolution of the sale and refund of payment to the exclusion of any other compensation.

In any event, delivery on time can only occur if the Buyer has its obligations to the Seller and subject to the acceptance of the operator in case of subscription or renewal.


5.5 Reserve

Immediately after delivery the Buyer will conduct a physical inspection of goods delivered to determine: whether the delivered products are affected by visible damage (defects or non-compliance) or if the delivered products meet expected delivery in terms of item number and quantity. This check is performed on the basis of information contained in the Buyer's order and also from delivery accompanying products.

It belongs to the latter, in case of damage or missing (apparent defect non-compliance), to all claims the Seller with a copy of the reservations made to the carrier. It is up to the buyer to provide any justification as to the reality of defects or anomalies. It will allow the Seller every opportunity to make the observation of these defects and remedy. He shall refrain from intervening himself or give a third to the end.

If "Removing store" it is up to the buyer to verify that the withdrawn products and / or services purchased correspond to the order.

ARTICLE 6: Guarantee

6.1 Scope

The products sold by Seller are warranted parts and workmanship for the warranty period offered by the manufacturer or by the operator within products sold as operator pack. are attached to the product purchased by the Buyer. This warranty applies only to new equipment. The invoice must be submitted when the guarantee is invoked.

Provided that Buyer proves the hidden defect, the Seller shall remain liable for lack of conformity with the contract and hidden under the conditions provided by law vices.

The Buyer has the following provisions:

-Article L 211-4 of the Consumer Code: The seller must deliver goods in conformity with the contract and liable for any non-compliance on the issue. It also addresses the lack of conformity resulting from the packaging, instructions for assembly or installation when it was put to him by the contract or carried out under its responsibility.

-Article L 211-5 of the Consumer Code: To comply with the contract, the product must: 1 Be suitable for the purpose usually associated with such a fine and, if necessary use: - correspond to the description given by the seller and possess the qualities that he has presented to the buyer as a sample or model - features that a buyer might reasonably expect given the public statements made by the seller, the producer or his representative, particularly in advertising or labeling; 2 ° Or have the features defined by mutual agreement between the parties or be suitable for any particular purpose for which the buyer made known to the seller and the latter accepted.

-Article L 211-12 of the Consumer Code: The action resulting from lack of conformity within two years from delivery of the goods.

-Article 1641 of the Civil Code: The seller must guarantee against hidden defects of the thing sold which render it unfit for the use for which it was intended, or that decrease this use that the buyer would have not acquired, or would have paid a lower price if he had known.

Article 1648, paragraph 1 of the Civil Code: The action resulting from latent defects must be brought by the purchaser within two years from the discovery of vice.Conformément in article L 211.16 of the Code of Consumption, any repairs within the scope of the guarantee and causing downtime due to repair more than seven days of material is extend the warranty contract that was originally granted.


6.2 Exclusions

The disclaimers are those specified in contractual warranty conditions provided by the manufacturer or operators such as, but not limited to: defects and damage caused by natural wear or an external accident (shock, oxidation, intentional damage, non-compliance with the instructions, faulty maintenance, improper use, liquid penetration, attempted repair by anyone not authorized by the manufacturer or service provider) or by changing the unplanned product or person specified by the manufacturer or operator shall be automatically excluded from the guarantee.

Finally, this Seller's warranty does not apply if the Purchaser fails to pay the full price of the products.


6.3 Conditions Support

The Seller shall notify the Buyer that is not authorized by the manufacturers or traders to do himself diagnostic operations or repairs. However, the Seller agrees to accept deposits to be sent to Service Center approved by the manufacturers and / or operators all mobile phones, even those not purchased from the Seller, as they are under warranty or not, the bill is strictly required when the guarantee is invoked. The Buyer has the option of filing their equipment in one of the stores of the Seller. If the Buyer is unable to file its hardware store Buyer should contact the Customer Service of Seller to be aware of the steps to follow.

When sending material by mail, the shipping costs are the responsibility of the Purchaser shall submit with its original sending the invoice of the equipment and a description of the fault. The back of the phone will be made by mail to the address specified by the Buyer and the risks associated with this return will be borne by the Buyer.

For mobile phones, including the warranty expired, the Seller will provide the Purchaser with a pre-acceptance estimate stating the cost of the package of compensation for his material. The Purchaser may also opt for a simple expertise of failure. This expertise will pay off, according to current rates, but will be deducted, where applicable, the cost of repairs.

Beyond a period two (2) months after delivery by the Purchaser of its equipment, the Purchaser is required to indicate to the Seller to recover it. Otherwise, the unclaimed equipment will be returned to the warehouse of the Seller and the Buyer shall take the necessary steps to recover it. The Buyer shall, in this case, contact the seller by calling 0810 800 880 (0,15 € ttc / mn) to be aware of steps to follow, Seller disclaims all liability for the payback period by Buyer of its equipment.

After repairs are carried out at the Seller, the product is under warranty or not, it warrants parts and labor for a period of ninety (90) days reckoned from the provision of phone, the Purchaser is informed of this provision by any suitable means. This warranty covers the repair of mobile phones to the same failure.



ARTICLE 7: Time of withdrawal

For purchases made on the site www.cpunivers.com, Buyer shall have a period of seven (7) days from the receipt of the product (s) ordered to give up and return the product to the Seller. The term "receiving" the first presentation of the carrier's home Buyer. When the seven-day period expires on a Saturday, Sunday or a holiday or holiday, it is extended until the next business day.

The costs and risks associated with returning the product are the responsibility of the Buyer.

If the buyer exercises his right of withdrawal, the price of the product (s) purchased (s) will be refunded in accordance with Article 3.5. The refund made to the Buyer is equal to the price actually paid by the latter and take place within a maximum period of thirty (30) days from the exercise by the Purchaser of the right of withdrawal.

The buyer also has a period of seven (7) days from the date of acceptance of the offer of services subscribed to renounce. Acceptance of the services offered is the validation of the order by the Buyer or the signature of the amendment upon renewal.

When the seven-day period expires on a Saturday, Sunday or a holiday or holiday, it is extended until the next business day.

However, the right of withdrawal may not be exercised if the Purchaser has agreed to the provision of the service starts before the end of seven (7) days. This agreement follows from the use by the Purchaser's subscription and materializes by placing the first call.

The product must be returned in its original pristine condition along with all accessories, manuals and documentation package. The right of withdrawal may be exercised if the Buyer fails to return the items purchased or returned incomplete, damaged or soiled.

To learn more about what to do, please contact our Back to 08 99 19 32 32 code 8879 (0,15 € ttc / mn) that will tell you all the information on the return of your product, including how to return the product and conditions refund if your request meets.

Buyer is informed that no returns will be accepted in store.

ART 8: Customer Service

Seller is available to the Buyer from Monday to Saturday from 9:30 a.m. to 7:30 p.m. to answer all his questions. No. 08 99 19 32 32 code 8879. Buyer may also write to the Seller at the following address:


717 North Union Street

19805 Wilmington

ARTICLE 9: Liability related products

Seller's liability shall in no event be liable for any accident or damage directly or indirectly related to the use or possession of products supplied by the Seller.

Similarly, no liability shall be incurred by the Seller for direct or indirect damages related to the malfunction of a telephone network, downloads data (image, sound etc..) On the phone and data loss.


Pursuant to European Regulation No. 1907/2006 REACH CPUNIVERS draws the attention of the buyer on that particular phones, laptops, accessories, power cords ... can contain chemicals and should be subject a reasonable use for which they are intended. For further information and usage tips manufacturer, refer to the operating instructions or product packaging.

ART 10: Force Majeure

The Parties shall not be responsible for loss, damage, delay, non-performance or partial performance resulting directly or indirectly from causes that can be interpreted by a French court as a case of force majeure (ie " Force Majeure "). Each Party shall promptly notify the other in writing of the occurrence of any Force Majeure. The obligations of the affected Party of Force Majeure and, in particular, the time required for the performance of its obligations, it will be suspended without incurring liability whatsoever.

The Parties shall, to the extent possible, to mitigate the effects of Force Majeure.

If a Force Majeure Event prevents a Party from performing an essential obligation under an Order, either party may cancel the Order concerned by registered letter with acknowledgment of receipt, without compensation for a either Party. The cancellation is made after the date of receipt of the registered letter.

ART 11: Computer and Freedom

Accordance with the law of 6 January 1978 relating to computers, files and freedoms, the Buyer has a right to access, query, opposition and correct any information concerning by contacting our Customer Service:


717 North Union Street

19805 Wilmington


Buyer is advised that if permitted, personal data may be used for commercial purposes and sold to commercial partners. The buyer then has the opportunity to object at any time, without charge, except those related to the transmission of this refusal the service mentioned above, the use of such information.

Commercial and informational offers can be sent to the Purchaser by any appropriate means, including electronic mail.

Define the level of analysis of the transaction and to fight against fraud credit card automated processing of data by PAYPAL for purpose. PAYPAL and Seller are the recipients of the data related to your order. Failure to provide such data prevents the execution and analysis of your transaction.

The occurrence of unpaid invoices due to fraudulent use of a credit card, the coordinates associated with the command in a payment incident implemented by PAYPAL file. Any false declarations or anomalies may also be subject to special treatment.

In accordance with the Data Protection Act of 6 January 1978, the Buyer has a right to access, query, opposition and correct any information about it.

ART 12: Skill-Challenge

In case of dispute, the Seller and the Buyer will look before any litigation, an amicable agreement. For all disputes relating to the implementation or interpretation of this Agreement, and in the absence of an amicable settlement, the Courts of Nanterre have exclusive jurisdiction. These provisions are without prejudice to Article 48 of the Civil Procedure Code (CPC).

Article 13: Applicable Law

The parties agree that these Terms are governed by American law (regulation of distance selling, Articles L.121-16 to L.121-20 of the Consumer Code).


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